JoinMe Mobile App Terms & Conditions of Use
JoinMe App · Gold Coast QLD 4218
1. About the Application
(a) Welcome to JoinMeApp (Application). The Application provides you with an opportunity to browse and purchase various products that have been listed for sale through the Application (Products). The Application provides this service by way of granting you access to the content on the Application (Purchase Services).
(b) The Application is operated by JoinMe App. Access to and use of the Application, or any of its associated Products or Purchase Services, is provided by JoinMe App. Please read these terms and conditions (Terms) carefully. By using, browsing and/or reading the Application, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Application, or any of its Purchase Services, immediately.
(c) JoinMe App reserves the right to review and change any of the Terms by updating this page at its sole discretion. When JoinMe App updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication.
2. Acceptance of the Terms
You accept the Terms by using or browsing the Application. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by JoinMe App in the user interface.
3. Registration to use the Purchase Services
(a) In order to access the Purchase Services, you must first register as a user of the Application. As part of the registration process, you may be required to provide personal information about yourself, including: email address, preferred username, telephone number, password and payment details.
(b) You warrant that any information you give to JoinMe App in the course of completing the registration process will always be accurate, correct and up to date.
(c) Once you have completed the registration process, you will be a registered member of the Application (Member) and agree to be bound by the Terms.
(d) You may not use the Purchase Services and may not accept the Terms if you are not of legal age to form a binding contract with JoinMe App, or if you are a person barred from receiving the Purchase Services under the laws of Australia or other countries including the country in which you are resident.
4. Your obligations as a Member
As a Member, you agree to use the Purchase Services only for purposes that are permitted by the Terms and any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.
(b) You have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Purchase Services.
(c) Any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify JoinMe App of any unauthorised use of your password or email address or any breach of security.
(d) Access and use of the Application is limited, non-transferable and allows for the sole use of the Application by you for the purposes of JoinMe App providing the Purchase Services.
(e) You will not use the Purchase Services or Application for any illegal and/or unauthorised use, including collecting email addresses of Members for unsolicited email or unauthorised framing of or linking to the Application.
(f) Commercial advertisements, affiliate links, and other solicitation may be removed without notice and may result in termination of the Purchase Services.
(g) Any automated use of the Application or its Purchase Services is prohibited.
(h) You must not post, share, or communicate content that harasses, threatens, discriminates against, or endangers other Members, and you warrant that any events you organise through the Application comply with all applicable laws and safety standards. JoinMe App reserves the right to remove content and suspend or terminate accounts where conduct endangers community safety.
(i) You acknowledge that JoinMe App will remove content violating clause 4(h) within 24 hours of identification and provide written notice via email specifying the content removed, the provision violated, and your right to appeal within 14 days by contacting info@JoinMeApp.net. JoinMe App will respond to appeals within 30 days and reinstate content if you demonstrate non-violation or agree to modify content for compliance.
(j) If you organise events through the Application, you warrant that such events comply with all applicable laws including occupancy limits, accessibility requirements, and local council approvals, and you maintain appropriate insurance for commercial events. You assume full responsibility for event safety and acknowledge that JoinMe App is not liable for any injuries, harassment, or incidents occurring at organised events.
5. Purchase of Products and Returns Policy
(a) In using the Purchase Services to purchase a Product, you agree to the payment of the purchase price listed on the Application (Purchase Price).
(b) Payment may be made through third party providers: Stripe, RevenueCat and Apple Pay/Google Pay for in-app purchases and subscription management (Payment Gateway Providers). You warrant you have familiarised yourself with, and agree to be bound by, the applicable Terms and Conditions, Privacy Policy and other legal documentation of those providers.
JoinMe App uses third-party Payment Gateway Providers to process all payments and does not directly handle payment card data. JoinMe App is not responsible for payment processing failures, duplicate charges, chargeback disputes, payment data breaches, or service interruptions caused by Payment Gateway Providers. For payment disputes or unauthorised transactions, you must contact the relevant Payment Gateway Provider directly.
By proceeding with any payment transaction, you acknowledge and agree that: (a) you are entering into separate binding agreements with each Payment Gateway Provider; (b) you have reviewed and accept each Payment Gateway Provider's Terms of Service, Privacy Policy, and other legal documentation; and (c) JoinMe App has no control over, and assumes no liability for, the conduct, policies, or security practices of any Payment Gateway Provider.
(c) Following payment of the Purchase Price being confirmed, you will be issued with a receipt and JoinMe App may record your purchase details for future use.
(d) JoinMe App may offer refunds, repairs and replacements in accordance with the Australian Consumer Law and our Refund Policy.
(f) Where you purchase a subscription to access Premium and Pro Features, charges will recur automatically on a monthly basis from the date of initial purchase unless cancelled. Your subscription will automatically renew at the end of each billing period. You may cancel at any time through the Application settings or by contacting JoinMe App, with cancellation taking effect at the end of your current billing period. No refunds will be provided for partial subscription periods unless required by the Australian Consumer Law.
(h) JoinMe App may change subscription prices with 30 days prior written notice via email and in-app notification. Price changes take effect at the start of your next billing period. If you do not accept a price increase, you may cancel your subscription without penalty before the new price takes effect.
(i) Your subscription will renew on the same calendar date each month. If your renewal date falls on a date that does not exist in a given month (e.g. 31st in February), renewal will occur on the last day of that month.
6. Warranty
(a) JoinMe App's Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure of the Product and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure (Warranty).
(b) You may make a Warranty Claim for material defects and workmanship within 12 months from the date of purchase (Warranty Period).
(c) To make a Warranty Claim, you must provide proof of purchase showing the date of purchase, a description of the Products and the price paid, by sending written notice to info@JoinMeApp.net.
(g) For digital services and subscription access provided through the Application, JoinMe App warrants that the services will be provided with reasonable care and skill and will be reasonably fit for the purpose of discovering and connecting with local events and community members. JoinMe App does not warrant uninterrupted or error-free service availability but will use reasonable efforts to maintain service functionality.
7. Copyright and Intellectual Property
(a) The Application, the Purchase Services and all related products of JoinMe App are subject to copyright. The material on the Application is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the site content and compilation of the Application are owned or controlled by JoinMe App.
(b) JoinMe App retains all rights, title and interest in and to the Application and all related content. Nothing you do on or in relation to the Application will transfer to you the business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright of JoinMe App.
(c) You may not, without the prior written permission of JoinMe App, broadcast, republish, upload to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Content or third party content for any purpose.
8. Privacy
JoinMe App takes your privacy seriously and any information provided through your use of the Application and/or the Purchase Services are subject to JoinMe App's Privacy Policy, which is available on the Application and at www.joinmeapp.net/privacy-policy.
9. General Disclaimer
(a) JoinMe App does not make any terms, guarantees, warranties, representations or conditions whatsoever regarding the Products other than provided for pursuant to these Terms.
(c) Nothing in these Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
(d) Subject to this clause, and to the extent permitted by law, all terms, guarantees, warranties, representations or conditions which are not expressly stated in these Terms are excluded; and JoinMe App will not be liable for any special, indirect or consequential loss or damage, loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Purchase Services or these Terms.
(e) Use of the Application, the Purchase Services, and any of the products of JoinMe App is at your own risk. Everything is provided on an "as is" and "as available" basis, without warranty or condition of any kind.
10. Competitors
If you are in the business of providing similar Services for commercial gain, you are a competitor of JoinMe App. Competitors are not permitted to use or access any information or content on our Application. If you breach this provision, JoinMe App will hold you fully responsible for any loss that we may sustain and hold you accountable for all profits made from such a breach.
11. Limitation of Liability
(a) JoinMe App's total liability arising out of or in connection with the Purchase Services or these Terms, however arising, will not exceed the most recent Purchase Price paid by you under these Terms, or the resupply of information or Purchase Services to you.
(b) JoinMe App, its affiliates, employees, agents, contributors, third party content providers and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, however caused and under any theory of liability.
(c) JoinMe App is not responsible or liable for any site content posted on the Application or in connection with the Purchase Services, whether posted by users, third parties or by any of the Purchase Services.
12. Termination of Contract
(i) The Terms will continue to apply until terminated by either you or by JoinMe App.
(ii) You may terminate the Terms by notifying JoinMe App at any time and closing your accounts.
(iii) JoinMe App may terminate the Terms with you if you have breached any provision, are required by law, the partner has terminated its relationship, JoinMe App is transitioning to no longer provide the Purchase Services in your country, or the provision of the Purchase Services is no longer commercially viable.
(v) Upon termination: (a) JoinMe App will retain your personal data for a defined period to resolve disputes or comply with legal obligations; (b) if termination is due to your breach, no refund of prepaid subscription fees will be provided; (c) if termination is initiated by JoinMe App due to commercial reasons, a pro-rata refund of prepaid subscription fees will be provided; and (d) you may request earlier data deletion by contacting JoinMe App.
13. Indemnity
You agree to indemnify JoinMe App, its affiliates, employees, agents, contributors, third party content providers and licensors from and against all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage incurred, suffered or arising out of or in connection with any Content you post through the Application, any breach by you of these Terms, any claims arising from your violation of applicable laws or third-party intellectual property rights, and any claims arising from your unauthorised use of the Application or misuse of features that causes harm to third parties.
14. Dispute Resolution
14.1 Compulsory. If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).
14.2 Notice. A party claiming a dispute has arisen must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the dispute.
14.3 Resolution. On receipt of that notice, the parties must within 28 days endeavour in good faith to resolve the dispute. If unresolved after 28 days, the parties must agree on a mediator or request one be appointed by the President of the Resolution Institute. The mediation will be held on the Gold Coast, Australia.
14.4 Confidential. All communications concerning negotiations are confidential and to the extent possible must be treated as "without prejudice".
14.5 Termination of Mediation. If two months have elapsed after the start of a mediation and the dispute has not been resolved, either party may ask the mediator to terminate the mediation.
15. Venue and Jurisdiction
The Purchase Services offered by JoinMe App is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Application, you agree that the exclusive venue for resolving any dispute shall be in the courts of Queensland, Australia.
16. Governing Law
The Terms are governed by the laws of Queensland, Australia.
17. Severance
If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.
18. Data Collection and Use
By using the Application, you consent to collecting and using personal information including your name, email, location data, event preferences, and attendance history to provide the Purchase Services and facilitate community connections. JoinMe App may use location data to recommend local events and connect you with nearby community members. You have the right to access, correct, or request deletion of your personal information by contacting info@joinmeapp.net.
19. Location Data Consent and Controls
By enabling location services in your device settings and confirming location consent in the Application, you consent to collecting and using your precise location data to recommend local events and connect you with nearby community members. You may withdraw location consent at any time by disabling location services in your device settings or adjusting privacy settings in the Application. JoinMe App retains location data for 90 days to provide recommendations, with historical location data deleted after 90 days unless you have attended an event, in which case location data associated with that event is retained for 12 months for community connection purposes.
JoinMe App does not share your location data with third parties except: (a) event organisers you have registered to attend (limited to event location and date); and (b) service providers assisting with event recommendations (subject to confidentiality obligations). You may request deletion of your location history at any time by contacting JoinMe App or through Application settings under Privacy Controls.
20. Location Data Transparency and Access Rights
You may request a copy of your location data retained by the Application by contacting JoinMe App or through Application settings under Privacy Controls. JoinMe App will provide your location data within 30 days in a portable format showing: (a) precise location coordinates collected; (b) date and time of each collection event; (c) events associated with location data (if applicable); (d) retention end date for each data point; and (e) third parties with whom location data has been shared (if any). You may also request correction of inaccurate location data or object to processing of location data for specific purposes, with such requests processed within 14 days in accordance with applicable privacy laws.
